Housing, Custodial, & Maintenance
The staff of the Office of Housing Administration (OHA)
works to ensure your living environment is safe and well maintained.
The OHA staff works with you from your first contact with
Housing Administration. They provide you with a contract,
hall and room assignment, and accounting services.
Issues such as hall switching and
approved room switching are coordinated and recorded
by the office staff. Requests for contract cancellation
and questions about charges incurred if you cancel
your contract should be directed to the Contracts Manager.
Questions regarding housing charges should be directed
to residence hall accounting.
(Student statements are sent by the University Cashier.)
Custodial team members are here seven days a week to provide housekeeping services.
Taking pride in the living areas is everyone's responsibility. Residents should
place all trash in trash chutes or outdoor dumpsters. The custodial crew does
not clean up after inappropriate use by students; rather, to ensure a clean
and sanitary community. Residents are expected to assist the staff by not using
restrooms while they are being cleaned.
The maintenance staff makes repairs, prioritizing and scheduling requests as
they are received. They depend on you to let them know what needs to be done.
You do this by initiating a service request at your hall's front desk. Your
desk staff will enter your request in a database as you explain what needs
to be done (please be as detailed and specific as possible). In some cases,
parts must be ordered and it may take additional time to complete the work.
If it is necessary to enter your room to make a repair while you are out, they
will leave a notice for you that they have worked in your room. Maintenance
staff will only enter rooms to service requests. Please call your front desk
to report any after hours building emergencies.